Clear your Cache

If you use a public or shared computer for your online banking, it is vital that you sign out when you are finished.  Once you have verified you are signed out, you should take steps to delete your browser’s cache.  The cache maintains a copy of web pages that you have viewed recently.  Most browser’s also offer the ability to be updated when product updates are available for free download.  Here are a few common browser’s used and how to clear your cache files:

Firefox 3.0 for Windows

  1. Choose “Options” from the “Tools” menu
  2. Select the “Privacy” icon in the top menu
  3. From the “Clear Private Data” section, select the “Clear Now” button
  4. Ensure that the “Cache” option is checked and select “Clear Private Data Now” button
  5. Select “OK” to close the “Options” window

 

Microsoft Internet Explorer 7.0 for Windows

  1. Choose “Internet Options” from the “Tools” menu
  2. Select the “General” tab

  3. From the “Browsing history” section, select “Delete” button
  4. From the “Temporary Internet files” section, select “Delete files” button
  5. Deleting cached files may take a while. When the browser is done, select “OK”


Microsoft Internet Explorer 6.0 for Windows

  1. Choose “Internet Options” from the “Tools” menu
  2. Select the “General” tab
  3. From the Temporary/Internet files section, select “Delete Files” and then select “OK”
  4. Deleting cached files may take a while. When the browser is done, select “OK”

Apple Safari 2.0 or later for MacOS

  1. Choose “Empty Cache” from the Safari menu

Firefox 2.0 or later for MacOS

  1. Choose “Preferences” from the “Firefox” menu
  2. Select “Privacy” icon from the menu
  3. From the “Private Data” section, select the “Clear Now” button
  4. Ensure that the “Cache” option is checked and select “Clear Private Data Now” button
  5. Select “OK” to close the window

Contact WPCU

300 William Avenue

Winnipeg, Manitoba, R3A 1P9

Open Monday through Friday,

9:00 AM to 5:00 PM

Phone: 204.944.1033

Fax: 204.949.0821

Toll Free: 1.866.491.7122

Email: info@wpcu.ca

Lost or stolen MasterCard: 1-800-567-8111

1-204-944-1033 during business hours

1-877-764-3693 Canada & USA after hours

1-905-764-3693 Internationally after hours

Please click here to view more information regarding our Hot Card Service.

© 2011 Winnipeg Police Credit Union, All Rights Reserved

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