Protect Your Password

Passwords must be kept confidential, and are for your use alone. In the case of a joint account, passwords are to be kept confidential by both parties.  WPCU does not have access to them once you select them.  Passwords are the key to accessing your online accounts.  Remember:

  • Choose a unique password that you can remember and never write it down or record it anywhere.  A combination of letters and numbers is ideal.  Using a capital letter or symbol instead of a letter is also recommended.  Eg:  poliC3  (instead of police)
  • Never use passwords that are easier for others to guess, such as a name of someone close to you, your bank card number or user ID, your account number, any ID number (driver’s license, or SIN), or other passwords or ID’s that are common to you.
  • Disable auto-complete functions and programs that remember your passwords.  They allow anyone with access to your computer the ability to potentially impersonate you.
  • Change your password on a regular basis. 
  • Never disclose your password to anyone, including the police, WPCU, or your internet provider.

If you believe your password has been comprimised, you should change it immediately using the online function, or in the event you feel your computer has been comprimised, call us at 204-944-1033 to disable your online account access.

Protection from fraud takes committment and awareness.  We are regularly updating our security measures to keep your confidential information as safe as possible.  You need to do your part as well, and we require your diligence to security measures as well to remain effective.  Please contact us if you require more information.


Contact WPCU

300 William Avenue

Winnipeg, Manitoba, R3A 1P9

Open Monday through Friday,

9:00 AM to 5:00 PM

Phone: 204.944.1033

Fax: 204.949.0821

Toll Free: 1.866.491.7122

Email: info@wpcu.ca

Lost or stolen MasterCard: 1-800-567-8111

1-204-944-1033 during business hours

1-877-764-3693 Canada & USA after hours

1-905-764-3693 Internationally after hours

Please click here to view more information regarding our Hot Card Service.

© 2011 Winnipeg Police Credit Union, All Rights Reserved

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