Member News




Thank you to everyone who participated in our recent member survey.
Our Net Promoter Score has risen from 55% in 2023 to 66% in 2025.
A remarkable increase at a time when many financial institutions are seeing a decrease in this same area.

This improvement reflects our ongoing commitment to exceptional service and to supporting our members every day.
Thank you for taking the time to share your feedback and for trusting us with your financial needs. Your kind words and recognition of our service means a great deal to us.
We will continue to keep our focus where it belongs; on serving our members every day.

WPCU ALERT & NOTIFICATIONS


Notice to Members: The importance of using online banking alerts.
 
WPCU would like to remind members that there are security features and options available in our online banking and mobile app platforms. One of those features is the ability for members to create/set-up ALERTS.
There are various types of alerts, and once activated, you will receive a message notifying you if a specific transaction takes place on your account.
WPCU recommends at a minimum, that members set up the following three alerts:
-Online sign-in
-New bill payee added
-New e-transfer contact added
 
To set up alerts, simply log into your online banking or mobile app - choose Messages & Alerts area. Review the available options and set up the alerts you want to enable, and how you’d like to be notified. Save your changes, and you're all set.
 
Having security alerts active on your online banking or mobile app helps you monitor your account for potential inappropriate activity or access.
 
For more information contact us at 204-944-1033 or [email protected]

WPCU CHALLENGE COINS

LARGE CASH WITHDRAWAL



If you are needing to request a large withdrawal from your account, and you want those funds to be given to you in cash.
You must contact the credit union in advance of coming down to one of our locations to make arrangements to have the cash ready for you.

Any large CASH withdrawal - $3,000.00 or more-must be arranged in advance, by calling us at 204-944-1033.

Collabria Phishing Site



WPCU has been informed recently that there is a suspicious website that is designed to capture Collabria cardholders details. The website identified is as follows: collabriacreditcards.life

This website closely resembles Collabria Financial official website.

We would like to advise our members to be extra vigilant and to reference the important steps noted below:

  1. Ensure you exercise caution when providing your Collabria credit card details online.
  2. Ensure you regularly review your credit card statements for any suspicious activity and promptly report any unauthorized transactions to Collabria.
  3. Only access the official Collabria websites and applications when managing your credit card accounts or submitting a card application and avoid clicking on links from unknown sources. The following are the only official Collabria websites and applications:

Cardwise Collabria Credit Card


A new way to manage your Winnipeg Police Credit Union credit card is here. Be one of the first to experience the security and ease of CardWise Online and Mobile! Use the mobile app or online platform to view your balance, customize transaction alerts and controls, block merchants, and more – all in one place.

Visit www.cardwiseonline.ca or download the CardWise app from your phone's app store today to start managing your credit card digitally.

Ready to learn more or need help getting started?

Visit Winnipeg Police Credit Union for more information and helpful how-tos.