Member News

2024 Tax Slip

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2024 Tax slip mailing information

WPCU has been working diligently to getting the 2024 tax slips out into the mail by the required deadlines. Below is a list of dates the tax slips were mailed.

2024 RSP deposit receipts – for all RSP deposits made between March 1 through to Dec 31, 2024 - mailed out February 21, 2025.

2024 T5 slips, T4RSP slips, T4RIF slips and NR4 slips – mailed out February 21, 2025.

Please allow 10 business days for you to receive your slips from the date the slips were mailed. If you have not received your slips within that timeline then please call the credit union to make arrangements to receive a duplicate copy of your 2024 tax slips.

Call us at 204-944-1033. Thank you.

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Alerts & Notifications



Notice to Members: The importance of using online banking alerts.
 
WPCU would like to remind members that there are security features and options available in our online banking and mobile app platforms. One of those features is the ability for members to create/set-up ALERTS.
There are various types of alerts, and once activated, you will receive a message notifying you if a specific transaction takes place on your account.
WPCU recommends at a minimum, that members set up the following three alerts:
-Online sign-in
-New bill payee added
-New e-transfer contact added
 
To set up alerts, simply log into your online banking or mobile app - choose Messages & Alerts area. Review the available options and set up the alerts you want to enable, and how you’d like to be notified. Save your changes, and you're all set.
 
Having security alerts active on your online banking or mobile app helps you monitor your account for potential inappropriate activity or access.
 
For more information contact us at 204-944-1033 or info@wpcu.ca

CANADA CARBON TAX REBATE SCAM

Canadian police services are alerting the public about a Canada Carbon Tax Rebate e-Transfer scam currently circulating via email and text message.
 
This scam may involve look-alike domains and phishing websites designed to deceive recipients.

CRA does not sent a text message regarding your benefits. Never click a links in text messages and email even if they look legitimate.
 
If you're not sure whether it's a scam or a legitimate text from CRA, contact them directly.

 

Enhanced Security Measures

CHALLENGE COINS

LARGE CASH WITHDRAWAL


If you are needing to request a large withdrawal from your account, and you want those funds to be given to you in cash.
You must contact the credit union in advance of coming down to one of our locations to make arrangements to have the cash ready for you.

Any large CASH withdrawal - $3,000.00 or more  - must be arranged in advance, by calling us at 204-944-1033.


We are aware of recent technical issues causing some flash transactions to be declined at some point-of-sale (POS) terminals.

This issue stems from transaction miscommunication between the terminal and the card.We regret any inconvenience this has caused to credit union members.

We are currently testing a resolution and are committed to providing updates as they become available.

Q&A

What is the current issue with credit union debit cards?
  • Some point-of-sale (POS) terminals fail to properly read the card and some terminals mistakenly think the card is not legitimate and block the tap feature or decline the card to prevent possible fraud. Not all payment terminals are set up the same way, so this issue does not affect all cardholders or all merchants in all places.

Is this a problem with the credit union debit cards?

  • The problem is how the card interacts with specific terminals at certain merchant locations. Scope of the issue is still under investigation. 

How long will it take to resolve this issue?

  • We anticipate an interim solution in early August 2024

Collabria Phishing Site



WPCU has been informed recently that there is a suspicious website that is designed to capture Collabria cardholders details. The website identified is as follows: collabriacreditcards.life

This website closely resembles Collabria Financial official website.

We would like to advise our members to be extra vigilant and to reference the important steps noted below:

  1. Ensure you exercise caution when providing your Collabria credit card details online.
  2. Ensure you regularly review your credit card statements for any suspicious activity and promptly report any unauthorized transactions to Collabria.
  3. Only access the official Collabria websites and applications when managing your credit card accounts or submitting a card application and avoid clicking on links from unknown sources. The following are the only official Collabria websites and applications:

"SHRED IT DO NOT REGRET IT."


WPCU is providing a new service to our members.
Members can now drop their personal shredding items at either of our locations.

*Members that want to drop off shredding papers must ensure there are no paperclips, staples and no bindings or heavier bound books."

*WPCU limits each member to one banker size box (15 3/4 x 12 3/8 x 8 x 10) of paper for shredding annually* 

*WPCU will not be responsible for sorting papers that are dropped off for shredding*

Cardwise Collabria Credit Card


A new way to manage your Winnipeg Police Credit Union credit card is here. Be one of the first to experience the security and ease of CardWise Online and Mobile! Use the mobile app or online platform to view your balance, customize transaction alerts and controls, block merchants, and more – all in one place.

Visit www.cardwiseonline.ca or download the CardWise app from your phone's app store today to start managing your credit card digitally.

Ready to learn more or need help getting started?

Visit Winnipeg Police Credit Union for more information and helpful how-tos.