Member News
NOTICE TO MEMBERS
Canada Post workers have announced that they are on strike beginning Friday, November 15, 2024.
Due to the Canada Post Strike, delivery of your printed and mailed monthly statement will be delayed.
Members can access their statements anytime through WPCU’s online banking and WPCU mobile App.
This access is easy and secure and your statements are stored for future needs.
If you do not have access to online banking, you can contact us or visit both of our locations, and we will be happy to assist you.
If you want to request a paper copy of your monthly statement, we are requesting that you call in advance to arrange this and you will need to attend one of our locations to pick up in person.
Members who hold a personal Collabria Mastercard® can access their account information through CardWise Online or Mobile App. Click here to enroll if you are not already registered.
Collabria Business Mastercard® holders can access their account information through MyCardInfo. Click here to enroll if you are not already registered.
Reminder that members are responsible for making their required payments to your credit cards, loans or mortgages.
For up to date information on the Canada Post strike we ask that you visit the Canada Post web site at - https://www.canadapost-postescanada.ca/cpc/en.
CHALLENGE COINS
Nominations open for WPCU board of directors
Three positions on the board of directors will be on the ballot at Winnipeg Police Credit Union’s 75th annual general meeting, which will be held in January 2025.
Every year, three of the board’s nine seats are up for election. All three incumbent directors have agreed to stand for re-election.They are Adam Cheadle, Maurice Sabourin and Ron Smolik.
The board and management encourage all members to consider taking on the challenging and rewarding role of credit union director.
New directors require no special financial skills because an excellent training program,which all WPCU directors are required to complete, is provided.You need only to be willing to learn, listen and exercise good judgement.
To hear more about what’s involved for directors on WPCU’s board OR to put your name forward to run for election, please feel free to contact any member of the nominating committee:
David Kroeker (204-408-8385) or dkroeker@wpcub.ca
Michael Sinaisky (204-995-2564) or msinaisky@wpcub.ca
Frank Wurr (204-799-2840) or fwurr@wpcub.ca
*Interested members are asked to submit a brief resume to Maria Jamora at mariaj@wpcu.ca and have their photo taken in branch no later than 12:00 noon on Friday, December 6th.
LARGE CASH WITHDRAWAL
If you are needing to request a large withdrawal from your account, and you want those funds to be given to you in cash.
You must contact the credit union in advance of coming down to one of our locations to make arrangements to have the cash ready for you.
Any large CASH withdrawal - $3,000.00 or more - must be arranged in advance, by calling us at 204-944-1033.
We are aware of recent technical issues causing some flash transactions to be declined at some point-of-sale (POS) terminals.
This issue stems from transaction miscommunication between the terminal and the card.We regret any inconvenience this has caused to credit union members.
We are currently testing a resolution and are committed to providing updates as they become available.
Q&A
What is the current issue with credit union debit cards?- Some point-of-sale (POS) terminals fail to properly read the card and some terminals mistakenly think the card is not legitimate and block the tap feature or decline the card to prevent possible fraud. Not all payment terminals are set up the same way, so this issue does not affect all cardholders or all merchants in all places.
Is this a problem with the credit union debit cards?
- The problem is how the card interacts with specific terminals at certain merchant locations. Scope of the issue is still under investigation.
How long will it take to resolve this issue?
- We anticipate an interim solution in early August 2024
Collabria Phishing Site
WPCU has been informed recently that there is a suspicious website that is designed to capture Collabria cardholders details. The website identified is as follows: collabriacreditcards.life
This website closely resembles Collabria Financial official website.
We would like to advise our members to be extra vigilant and to reference the important steps noted below:
- Ensure you exercise caution when providing your Collabria credit card details online.
- Ensure you regularly review your credit card statements for any suspicious activity and promptly report any unauthorized transactions to Collabria.
- Only access the official Collabria websites and applications when managing your credit card accounts or submitting a card application and avoid clicking on links from unknown sources. The following are the only official Collabria websites and applications:
"SHRED IT DO NOT REGRET IT."
WPCU is providing a new service to our members.
Members can now drop their personal shredding items at either of our locations.
*Members that want to drop off shredding papers must ensure there are no paperclips, staples and no bindings or heavier bound books."
*WPCU limits each member to one banker size box (15 3/4 x 12 3/8 x 8 x 10) of paper for shredding annually*
*WPCU will not be responsible for sorting papers that are dropped off for shredding*
Cardwise Collabria Credit Card
A new way to manage your Winnipeg Police Credit Union credit card is here. Be one of the first to experience the security and ease of CardWise Online and Mobile! Use the mobile app or online platform to view your balance, customize transaction alerts and controls, block merchants, and more – all in one place.
Visit www.cardwiseonline.ca or download the CardWise app from your phone's app store today to start managing your credit card digitally.
Ready to learn more or need help getting started?
Visit Winnipeg Police Credit Union for more information and helpful how-tos.